As soon as you have completed the transfer process and pressed confirm the following steps will occur:

• We will email you with details of the transfer that you have arranged
• We will alert the existing supplier to the fact that you are changing energy supplier, this will help ensure that thetransfer occurs as quickly as possible.
• The new supplier will commence the transfer process and write to you with a welcome pack. Depending on the new supplier this can take between 2 days and 3 weeks.
• Just before the transfer occurs you will be asked to supply a meter reading for each fuel you are transfering - this allows the existing supplier to prepare your final energy bill and the new supplier to set up your account.
• You sit back and wait for the savings!

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